Privacy Policy

Effective Date: 26 June 2025
This Privacy Policy applies to: https://shop.bags-always-packed.com

We respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and share your data when you visit or make a purchase from our shop, hosted on a subdomain of https://bags-always-packed.com.

By using this site, you agree to the practices described in this policy.

Who we are

This online shop is part of Bags Always Packed, a Canadian-based business operated by Kate Fletcher. While our main website (https://bags-always-packed.com) offers free travel and outdoor content, this subdomain is used for the sale of products.

For information about how personal data is handled on our main website, please refer to the full Bags Always Packed Privacy Policy.

Our contact email is: [email protected]

What We Collect and Why

When you interact with our shop, we may collect personal information from you in a variety of ways, including when you browse the site, place an order, or sign up for our newsletter.

A. Personal Data You Provide

We collect the following information when you make a purchase or attempt to make a purchase:

  • Name
  • Billing address
  • Shipping address
  • Phone number (if provided)
  • Email address
  • Payment details (processed securely via WooPayments)
  • Order details (products, quantity, total)

Why we collect it:
To process and fulfill orders, communicate with you, send order confirmations, and provide customer support.

B. Automatically Collected Data

We may automatically collect certain information when you visit the site, such as:

  • Your IP address
  • Browser type
  • Referring URL
  • Time zone
  • Device type
  • Pages visited

Why we collect it:
To analyze site performance, prevent fraud, and improve your shopping experience.

Lawful Basis for Processing (GDPR – EU/UK)

If you are located in the European Economic Area (EEA), United Kingdom (UK), or Switzerland, we process your personal data under the following lawful bases:

  • To fulfill a contract (e.g., to process and ship your order)
  • With your consent (e.g., for marketing emails)
  • For our legitimate business interests, provided those interests are not overridden by your rights
  • To comply with legal obligations (e.g., maintaining tax records)

Payments

We use WooPayments, a secure and PCI-compliant payment gateway powered by Stripe.

Your payment information (such as credit card number) is not stored on our servers. All payment data is securely transmitted and processed by WooPayments and its underlying infrastructure.

Learn more about WooPayments’ privacy practices:
https://automattic.com/privacy/

Email Marketing (Mailchimp)

If you opt in to receive emails from us (such as newsletters or updates), your name and email address will be stored and processed by Mailchimp.

You can unsubscribe at any time by clicking the link in the footer of any marketing email, or by contacting us directly.

Mailchimp’s privacy policy:
https://www.intuit.com/privacy/statement/

Cookies and Tracking Technologies

Our site uses cookies to:

  • Enable basic site functionality (like adding items to your cart)
  • Remember your preferences
  • Analyze website traffic via tools like Google Analytics (if/when implemented)
  • Prevent fraudulent transactions

We may also use session-based cookies to enable login functionality for site administrators. These cookies do not collect personal data and expire when you close your browser.

You can control cookie settings through your browser.

We also use Google Analytics to help us understand how visitors interact with our site, such as which pages are visited and how users navigate the shop. Google Analytics collects information like your IP address, browser type, device type, and general location.

This data helps us improve the performance, content, and user experience of our shop.
Google Analytics does not collect personally identifiable information, and all data is anonymized before reporting.

You can opt out of Google Analytics tracking across all websites by using the Google Analytics Opt-Out Browser Add-on: https://tools.google.com/dlpage/gaoptout

Google’s privacy policy: https://policies.google.com/privacy

Comments

If comments are enabled on this site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection.

An anonymized string created from your email address (a hash) may be sent to the Gravatar service to check if you are using it. The Gravatar privacy policy is available at: https://automattic.com/privacy/.
After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website (e.g. as part of a product review), please avoid including embedded location data (EXIF GPS). Visitors to the site may be able to download and extract location data from uploaded images.

Embedded Content from Other Websites

Some pages on this site may include embedded content (such as videos, social media posts, or articles). Embedded content behaves the same as if you visited the other website directly. These third-party websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.

How We Share Your Information

We do not sell your personal information. We may share limited data with trusted third parties, only when necessary to:

  • Process your payment (WooPayments)
  • Fulfill your order (shipping services)
  • Send you emails (Mailchimp)
  • Analyze website traffic (Google Analytics, if enabled)

All third-party services are required to keep your data secure and only use it for the intended purpose.

International Data Transfers

Our shop is based in Canada and your information may be processed or stored in Canada, the United States, or other jurisdictions where our service providers operate.

By using this site, you consent to your data being transferred and processed outside of your country, where privacy laws may differ. We ensure all third-party providers we work with meet required data protection standards.

Data Retention

We retain order information for our records unless and until you request its deletion. This includes order details and customer contact info.

We retain email subscriber data until you unsubscribe or request removal.

Your Rights

We believe in transparency and respecting your control over your personal information, regardless of where you live.

Depending on your country or region, you may have the right to:

  • Access the personal data we hold about you
  • Correct or update inaccurate information
  • Withdraw consent for marketing communications at any time
  • Request deletion of your personal data (subject to legal and operational exceptions)
  • Object to or restrict how we use your data in certain circumstances

California Privacy Rights (CCPA/CPRA)

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including:

  • The right to know what personal information we collect and how it’s used
  • The right to request deletion of your personal information
  • The right to opt out of the sale or sharing of personal data (we do not sell your data)
  • The right to non-discrimination for exercising your rights

To exercise any of these rights, please contact us at: [email protected]

We may need to verify your identity before processing certain requests.

How We Protect Your Information

We use industry-standard security measures, including SSL encryption and secure servers, to protect your personal data.

Access to your information is restricted to authorized personnel only.

Children’s Privacy

Our shop is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this policy from time to time to reflect operational, legal, or regulatory changes. The latest version will always be posted here.

Contact Us

If you have any questions or concerns about this policy or how your data is handled, contact:

Kate Fletcher
Email: [email protected]
Website: https://bags-always-packed.com